Help

Can't find it here? Email thecosignapp@gmail.com and we'll get back to you.

Asking for a song

Tap the plus, choose Ask for a song, and write what you're after. Send it to your friends, a group, or, if you're 16 or older, everyone on Explore. In your first 2 days on Cosign, Everyone asks still go to your friends and anyone on Cosign can open them, but they don't go on Explore. After that, Explore takes up to 3 of your asks in any 24 hours. Each person answers with one song, album or lyric. If you're 16 or older, you can also share the ask's link, so people without the app can answer it with a song.

Answering

Open an ask to see every answer so far, then tap Send to pick yours. Everyone the ask reaches can see the answers, yours included.

Putting someone on

Tap the plus and choose Put someone on to send a song, album or lyric to friends or a group, or, if you're 16 or older, to anyone by link. You'll see it was heard once they play it, and they can cosign it or pass.

Cosigns and passes

A cosign means it landed, and it counts toward your record. A pass stays private between the two of you.

Notifications

Choose which notifications you get in Settings. If none arrive, check that notifications for Cosign are on in your iPhone's Settings too.

Reporting and blocking

On someone's profile, or in a one-to-one thread with them, tap the three dots to report or block them. On Explore, press and hold an ask to report it. To report a group, open the group's info and tap Report group. To report an answer from someone without the app, open the menu on that answer. If it's on your ask, you can remove it there too. We review reports within 24 hours.

Blocking someone ends your friendship. They can't put you on, answer your asks in the app or message you one to one. In a group you're both in, their messages are hidden for you, songs you send the group skip them, and nothing they do there notifies you.

Deleting your account

Go to Settings and tap Delete account. It removes your profile, your friends, your asks and their answers, your answers to other people, the songs and links you sent, your threads and group messages, and your place on songs' paths. It can't be undone. Reports you filed, and reports about you, are kept so we can review them. The Privacy policy has the full list.